Strategic Account Manager - Data Centers
Phoenix ContactWashington, District of Columbia
Full Time
Posted July 31, 2025
$130k - $165k
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Application opens on company website
Job Description
This role involves leading the development and growth of strategic accounts within the Industrial Components and Electronics Division, focusing on creating strategic plans, building customer relationships, managing cross-functional teams, and driving revenue and profitability in data center and industrial automation markets.
Key Responsibilities
- Develop and implement strategic plans and initiatives for assigned accounts, focusing on revenue growth, profitability, and relationship expansion.
- Build and maintain relationships with key stakeholders across management, procurement, operations, quality assurance, engineering, sales, and estimating departments.
- Lead cross-functional teams to support account development, project transitions, and customer service improvements.
- Coordinate and lead business reviews, monitor competitive activity, and identify areas for improvement.
- Create and present proposals and presentations to customers, supporting sales efforts and strategic initiatives.
- Manage price negotiations and communicate actions to relevant internal teams, integrating channel strategies.
- Utilize CRM tools for customer planning, reporting, and opportunity tracking.
- Demonstrate technical knowledge of products and solutions within the area of focus.
- Participate in industry associations, distributor, and customer events to promote the company's brand and solutions.
Requirements
- Bachelor's degree preferred or equivalent combination of education and experience in a technical discipline.
- 5 years of proven success in Industrial Controls and Automation Sales required.
- Experience with Data Center, systems design, components, construction, commissioning, or service required.
- Experience in working with global and high-profile accounts preferred.
- Proficiency in BASE selling skills and the ability to build mutually beneficial customer relationships.
- Demonstrated competence in establishing and leading cross-functional teams.
- Excellent networking, interpersonal, and influencing skills needed to communicate at all levels.
- Successful history in achieving strategic and sales targets.
- Experience managing sales through distribution channel a plus.
- Must be able to travel via airplane and have a valid driver’s license.
- Must be able to operate an automobile for up to six hours at a time.
- Must be able to lift a minimum of 50 lbs (samples, demos, literature).
- Must be able to travel overnight 35-45% or as required by customer location.
- Some international travel required; valid passport needed.
- Must comply with company dress code guidelines.
- Must have regular and on-time attendance.
- Must be able to develop and lead the development of strategic plans and initiatives for assigned accounts.
- Must be able to organize and lead cross-functional teams with appropriate members of Phoenix Contact.
- Must be able to manage project transitions including specification, bid, procurement, and implementation, and oversee health of the opportunity pipeline.
- Must be able to develop presentations and proposals for assigned customers, soliciting support from divisional resources as needed.
- Must communicate price negotiation actions to subsidiary teams including the integration of the channel.
- Must utilize current CRM as the primary customer planning, reporting, measurement, and opportunity tracking tool.
- Must demonstrate technical competence on all products and solutions within the area of focus.
- Must maintain all corporate policies, procedures, and programs including quotations, lead follow-up, and timely reporting.
- Must assist in the sales promotion of packaged control systems and end-to-end solutions created by the Control and Industry Solutions division where applicable.
Benefits & Perks
Medical, dental, and vision coverage
401k matching
Bonus plan
Generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
Auto allowance
Life insurance
Short and long-term disability
Tuition assistance
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