Solutions Engineer
Phoenix ContactMiddletown, Pennsylvania
Full Time
Posted October 24, 2025
$90k - $134k· Est.
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Job Description
The Solution Engineer/SE serve as strategic technical consultants and project leaders, supporting Automation Solutions sales, applied system development, and project initiatives across focused vertical markets.
Key Responsibilities
- Develop an expert area of specialization (industry/technology) as directed by manager and attain related certifications
- Mentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction
- Design training programs and training material to support complex control system projects
- Develop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment
- Provide applied solution design and engineering support to the Control and Industry Solutions team
- Independently qualify and gather input for designs through functional specification review or by direct customer interaction
- Provide pre-sales technical support and develop a concept framework based on customer requirements and industry standards and practices
- Develop and implement test plans to validate proposed solutions
- Develop and serve as technical lead on ‘proof of concept’ or pilot applications
- Provide project management as required, and advise project team on technical issues throughout the project lifecycle
- Develop, implement, and provide on-site installation start-up support
- Perform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites
- Research and understand existing competitive and emerging products and technologies
- Document and internally communicate data supporting the development of new products to meet focus market/customer requirements
- Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end-user, and system integrator focused accounts within primary and supported market segments
- Support Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions
- Develop and conduct control solution presentations and technology seminars to targeted audiences
- Position Phoenix Contact as a technology leader through active involvement in industry related technical associations
- Develop and maintain an expert understanding of industrial networking and communication technologies. Specific expertise in Industrial Ethernet Protocols: Profinet, Ethernet/IP, and Modbus TCP
- Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O
- Maintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc.
- Attendance and participation in accordance with corporate policies in local, national, and international meetings
Requirements
- Minimum Associate’s Technical Degree + equivalent experience. Bachelor’s degree in engineering or technical focus preferred.
- Minimum of 4 years industrial automation experience
- Industry specific controls system design and programming experience
- Motivated self-starter with the ability to work autonomously and as part of a team
- Ability to set priorities and perform simultaneous tasks
- Ability to meet deadlines and adjust to changing priorities to meet business goals
- Excellent written and verbal communication skills
- Proficient computer skills (Word, Excel, PowerPoint)
- Effective interpersonal skills with comfort in delivering group presentations
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