Solutions Engineer

• Develop an expert area of specialization (industry/technology) as directed by manager and attain related certifications • Mentor and advise Associate Solution Engineers, Technical Service, Product Engineering, and Product Management on product performance in the field and suggest design changes to improve product performance and customer satisfaction • Design training programs and training material to support complex control system projects • Develop advanced system testing and troubleshooting processes utilizing spectrum analyzers, storage scopes, power monitors, volt meters, and other required test equipment • Provide applied solution design and engineering support to the Control and Industry Solutions team • Independently qualify and gather input for designs through functional specification review or by direct customer interaction • Provide pre-sales technical support and develop a concept framework based on customer requirements and industry standards and practices • Develop and implement test plans to validate proposed solutions • Develop and serve as technical lead on ‘proof of concept’ or pilot applications • Provide project management as required, and advise project team on technical issues throughout the project lifecycle • Develop, implement, and provide on-site installation start-up support • Perform application demonstrations together with Phoenix Contact sales engineer and/or PSE at potential customer sites • Research and understand existing competitive and emerging products and technologies • Document and internally communicate data supporting the development of new products to meet focus market/customer requirements • Support the sales effort of Phoenix Contact’s complex technical products when positioned and sold as industry solutions at OEM, end-user, and system integrator focused accounts within primary and supported market segments • Support Phoenix Contact field personnel and channel partners in technical aspects relating to the sale of systems and solutions • Develop and conduct control solution presentations and technology seminars to targeted audiences • Position Phoenix Contact as a technology leader through active involvement in industry related technical associations • Develop and maintain an expert understanding of industrial networking and communication technologies. Specific expertise in Industrial Ethernet Protocols: Profinet, Ethernet/IP, and Modbus TCP • Develop and maintain an expert working knowledge on all Phoenix Contact industrial products with specialized emphasis on IEC 61131 programming, industrial ethernet (wired and wireless), and networked I/O • Maintain knowledge proficiency through continued participation in industry trade events and conferences including active participation in presenting Phoenix Contact Case Studies, etc. • Attendance and participation in accordance with corporate policies in local, national, and international meetings

• Minimum Associate’s Technical Degree + equivalent experience. Bachelor’s degree in engineering or technical focus preferred. • Minimum of 4 years industrial automation experience • Industry specific controls system design and programming experience • Motivated self-starter with the ability to work autonomously and as part of a team • Ability to set priorities and perform simultaneous tasks • Ability to meet deadlines and adjust to changing priorities to meet business goals • Excellent written and verbal communication skills • Proficient computer skills (Word, Excel, PowerPoint) • Effective interpersonal skills with comfort in delivering group presentations