Senior IMS Specialist II (Part Time)
Phoenix ContactMiddletown, Pennsylvania
Part Time
Posted September 16, 2026
$123k - $175k· Est.
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Job Description
The Senior IMS Specialist II serves as a senior subject matter expert for the Integrated Management System (IMS), providing technical leadership and guidance to ensure effectiveness, conformity, and continual improvement of management system processes supporting ISO 9001, ISO 14001, and ISO 45001.
Key Responsibilities
- Lead and continuously improve the Integrated Management System (IMS) internal audit program supporting ISO 9001, ISO 14001, and ISO 45001.
- Serve as a subject matter expert on management system requirements, providing guidance and support to business leaders, process owners, and stakeholders.
- Plan, conduct, and oversee risk-based internal audits, corrective actions, and follow-up activities to ensure management system effectiveness and continual improvement.
- Support external certification, surveillance, customer, and recertification audits.
- Support the implementation of the DCE 9000 standard by evaluating, adapting, and enhancing the management system processes, procedures, and controls to ensure alignment with evolving requirements and organizational goals.
- Lead and support organizational readiness efforts for ISO standard revisions, including gap assessments, implementation planning, and stakeholder engagement.
- Analyze audit results, performance data, and business trends to identify risks, drive improvements, and support informed decision-making.
- Lead cross-functional continuous improvement initiatives utilizing Lean, Six Sigma, structured problem-solving, and other improvement methodologies.
- Facilitate root cause analysis and corrective action activities to improve process performance and organizational effectiveness.
- Develop and maintain IMS documentation, procedures, metrics, reporting tools, and governance processes.
- Partner with stakeholders across the organization to align IMS initiatives with business objectives, operational excellence goals, sustainability commitments, and customer requirements.
- Develop and deliver training, coaching, and awareness programs related to management systems, auditing, and continuous improvement.
- Monitor changes to industry standards, regulatory requirements, and best practices to strengthen IMS performance and organizational readiness.
- Contribute to the development and execution of IMS strategies that support long-term business objectives.
- Lead through technical expertise, influence, and collaboration in a highly matrixed environment without direct supervisory responsibility.
- Perform other duties as assigned by manager..
Requirements
- Bachelor's degree in Business, Engineering, Environmental Science, Occupational Health and Safety, Quality Management, or a related field.
- Minimum of seven (7) years of experience in integrated management systems, quality management systems, auditing, operational excellence, continuous improvement, or a related discipline.
- Certified Internal Auditor for one or more management system standards (e.g., ISO 9001, ISO 14001, ISO 45001) or the ability to obtain certification within a specified timeframe.
- Demonstrated knowledge of ISO 9001, ISO 14001, and ISO 45001 standards, including management system implementation, maintenance, and continual improvement.
- Proven experience planning, leading, conducting, and reporting management system audits in complex organizational environments.
- Experience leading cross-functional improvement initiatives and delivering measurable operational, compliance, quality, environmental, health and safety, or business performance improvements.
- Strong knowledge of risk-based thinking, root cause analysis, corrective and preventive actions, management review processes, and continual improvement methodologies.
- Ability to interpret management system requirements and translate them into practical business processes, solutions, and implementation plans.
- Strong analytical, problem-solving, project management, communication, facilitation, and stakeholder management skills.
Benefits & Perks
- Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!
- If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com .
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