Team Lead, Support Technician
Palmetto Clean TechLocation not specified
Full Time
Posted July 22, 2026
$114k - $174k· Est.
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Job Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future.
Requirements
- 4–7+ years of IT support or systems administration experience
- Prior experience leading or mentoring a support team strongly preferred
- Experience implementing or working with automation, scripting, or AI-driven support tools is highly preferred
- Strong experience with SaaS administration, MDM, SSO/SAML, and endpoint security tools
- Experience working with ticketing systems (Jira Service Management preferred)
- Proven ability to manage projects and improve operational processes
- Industry certifications (e.g., Google Workspace, Microsoft, ITIL) are a plus
- Bachelor’s degree or equivalent experience in a relevant field preferred
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