Service Coordinator ll
Palmetto Clean TechRemote
Full Time
Posted July 14, 2026
$173k - $230k· Est.
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Job Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future.
Requirements
- BS/BA is preferred.
- 2+ years of experience in a service coordination, operations, or customer support role in a high-volume environment.
- Strong organizational and time management skills, with the ability to manage multiple service requests simultaneously.
- Ability to make decisions under ambiguity, balancing speed, cost, and customer impact.
- Customer-first mindset with strong communication skills, both written and verbal.
- Experience working with CRM or service management platforms (Salesforce preferred).
- Attention to detail, particularly in scope validation, scheduling accuracy, and cost control.
- Ability to work cross-functionally and manage multiple stakeholders, including external service partners.
- Proactive, resourceful, and comfortable operating in a fast-paced, evolving environment.
- Experience in residential solar, construction, or field service operations is required.
- Familiarity with service partner networks and contractor-based service models is preferred.
- Spanish proficiency is a plus.
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