Manager, Residential Field Service Operations

Omnidian

Remote

Full Time

Posted October 9, 2025

Solar Energy

Remote

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Job Description

The Manager of Residential Field Service Operations oversees a team managing solar service subcontractors nationwide, ensuring efficient and high-quality service delivery while supporting team development and operational standards.

Key Responsibilities

Lead and manage a team of Residential Field Service Managers (RFSMs) overseeing solar service subcontractors nationwide.
Partner with cross-functional teams including Dispatch, Customer Experience, and Portfolio Operations Management to ensure efficient service execution.
Drive day-to-day operational consistency and maintain high-quality service standards.
Support team development and ensure alignment with company operational standards.

Requirements

Experience leading a team of managers or supervisors, preferably in a service or technical environment, with a focus on overseeing subcontractors or field service teams.
Ability to support and develop team members to ensure high-quality service delivery and operational standards.
Strong collaboration skills to partner closely with cross-functional teams including Dispatch, Customer Experience, and Portfolio Operations Management.
Experience managing or overseeing service operations across multiple locations or regions, with a focus on consistency and efficiency.
Ability to work remotely and manage a team in a distributed, national environment.
Knowledge of or experience with solar service operations or energy industry standards is preferred (though not explicitly stated as mandatory).