• While On Site (Approximately 70% Travel): Perform advanced troubleshooting and repairs on PV inverters, BESS, and related infrastructure across multiple OEM platforms Lead and support project-based work including system upgrades, retrofits, and special initiatives Provide on-site startup and commissioning support for new sites or equipment Mentor and train on-site technicians on system operation, maintenance, troubleshooting, and company best practices Conduct workmanship audits, verify task execution, and ensure site teams are aligned with procedures and standards
• While Working Remotely (~30%): Draft, review, and revise technical procedures and work instructions Submit and present post-trip reports with analysis and technical findings Work closely with the training team to identify knowledge gaps, review field team readiness, and support curriculum development Review completed work orders and CMMS entries for technical accuracy and completeness Provide remote troubleshooting assistance to field technicians, escalating issues as needed
• Valid driver’s license and ability to travel up to 70% of the time (typically 2 weeks travel, 1 week remote)
• Minimum 4 years of direct experience in utility-scale solar O&M or equivalent electrical/industrial experience
• Extensive experience with inverter maintenance and troubleshooting (multi-OEM preferred)
• High proficiency with Lock-Out-Tag-Out (LOTO), work planning, and performing root cause analysis
• Demonstrated ability to read and interpret complex schematics, electrical prints, and technical manuals
• Experience developing or reviewing standard operating procedures and technical training materials
• Proficient in CMMS use, Microsoft Office, and remote collaboration tools (e.g., Teams, SharePoint)
• Excellent written and verbal communication skills
• Self-directed, highly organized, and comfortable working independently in both field and remote settings
• Previous experience in a field training, commissioning, or technical support role
• Thermography certification
• SCADA system familiarity and remote monitoring tools knowledge
• OEM-specific certifications (e.g., SMA, Power Electronics, Sungrow, etc.)