We’re really excited to be building a small, thoughtful and effective TechOps team at Octopus.
Key Responsibilities
Define what good looks like for a small and lean TechOps team.
Tackle some of the toughest technical issues as we scale to tens of thousands of people.
Make wide-scale strategic technical decisions across the whole Octopus Energy Group, globally.
Design, build and continually improve processes, automations and systems that will improve user experience, remove inefficiencies, allow us to scale quickly and keep our team small.
Mentor the wider TechOps team, providing support and guidance for any technical project they may be working on. (This role will not involve directly managing people).
Support the rest of the team in providing delightful day-to-day technical support to all areas of the business, to ensure our incredible employees are able to do their job as efficiently as possible. Their problems are our problems.
Collaborate closely with our Security team to ensure we strike the right balance between security, productivity and user experience.
Managing supplier relationships and the procurement process for SaaS and hardware.
Lead and manage complex technical projects with multiple stakeholders from around the business.
Rollout of, and migration to, a new identity provider mac OS and Windows MDM migration
Rollout of a new device trust and posture compliance solution
The replacement of insecure factors like SMS with phishing-resistant factors
Office fit-outs, including tech like network infrastructure, AV and access control SaaS migrations for acquisitions, including Microsoft 365 to Google Workspace
Requirements
Experience leading on a range of technical projects across various technologies and platforms.
Experience with scripting, using APIs and automating mundane, error-prone repetitive tasks.
To be comfortable with a huge amount of ambiguity and spinning a lot of plates all at the same time.
Experience working with multiple teams and managing multiple stakeholders.
Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices.
Understanding at the API level of Mobile Device Management systems and principles.
Experience with modern Identity & Access Management systems, including Okta, Microsoft Entra, JumpCloud, PingIdentity.
Experience administering and troubleshooting Single Sign-On (SSO) technologies such as OAuth, OIDC and SAML and Identity provisioning technologies such as SCIM.
Understanding at a protocol level of Single Sign-On (SSO) and identity provisioning technologies such as OAuth, OIDC, SAML and SCIM
Ability to explain technical concepts to non-technical, senior stakeholders.
Experience mentoring less experienced team members.
A conscientious approach to everything you do and a passion for doing the right thing rather than the easy thing.
Strong opinions on best practice and you challenge traditional norms, advocating for more modern, novel approaches.
Experience with email gateway administration and email routing.
Understanding of email security protocols and standards e.g. SPF, DKIM, DMARC etc.
Experience using git and GitHub for code changes and CI/CD.
Experience with Munki and AutoPkg for macOS software deployment
Experience with Chocolatey and PowerShell for Windows software deployment
A foundational understanding of programming and software engineering.
Experience integrating different identity providers
Familiarity with frontend and backend engineering, including languages such as TypeScript and Python, and frameworks such as React, Remix and Django.