Customer Service Advisor - Business Energy (Remote, UK)
Octopus EnergyLeicester (GB), United Kingdom
Full Time
Posted August 16, 2026
£26k - £26k
~115 people viewed this recently
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Job Description
Want a soul-sucking call centre job?
Key Responsibilities
- ⚡ Making energy easy. Cutting through the jargon and helping business customers understand their bills, meters, and tariffs without the headache.
- 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast.
- 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time.
- 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense.
- ❤️ Treat every customer with the care you’d give gran . We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like.
- 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact.
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