Snr Data Center IT Support Technician

Australia, New South Wales

Full Time

Posted September 2, 2026

Application opens on company website

Source: Eightfold View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
Pay provenance: Pay not available

As a Microsoft Senior IT Support Data Center Technician (DCT) , you will stage, set up and perform hardware deployments.

Build strong working relationships with people working within the Data Center and at multiple Data Center sites.
Ensure IT devices are in a “healthy” state, meeting Security’s compliance standard.
Receive confidential information to perform BIOS setting changes.
Manage inventory, including ordering, receiving, assigning/re-assigning, and decommissioning devices.
Provide guidance to users for common repair issues and escalating issues experienced by users.
Perform Return Merchandise Authorization (RMA's) for equipment damaged within the first 30 days of receipt.
Provide IT support when needed. Responsibilities include: performing power cycles, handling storage media, and perform troubleshooting when needed. Also, performing cable installations, hardware rack / stack installations, testing, working through resolution of user account issues, and troubleshooting using standard Data Center processes.
Support the deployment of on-site Data Center physical infrastructure including Servers, NetDevices, SANs, Windows Server OS Support, Parts/Component replacement and physical hardware troubleshooting when required.
Embody our culture and values .

High School Diploma, TAFE or equivalent
At least 3+ yrs industry work experience supporting IT equipment or related hardware technology (networks, routers, switches, AV equipment, Operating Systems, hardware inventory, cable installations, hardware rack / stack installations, testing, and troubleshooting using standard Data Center processes)
Ability to meet Microsoft, customer and/or Government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Australian Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements which includes verification of an Australian Passport.
Whilst not required, we also look for the following Preferred Qualifications:
Technical College Degree, or TAFE Diploma in Computer Science, Telecommunications, or equivalent industry work experience
Applicable Certifications: CompTIA, Microsoft, Network Certifications
Perform and execute safety programs and policies, and compliance knowledge.
No Shiftwork required in this role (8-5pm working hours) but may require overtime from time to time as and when required.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.