Regional Master Data Management Manager II
Phoenix ContactMiddletown, Pennsylvania
Full Time
Posted July 22, 2026
$123k - $175k· Est.
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Job Description
The Regional Master Data Management (MDM) Manager II is a senior-level individual contributor responsible for the governance, quality, integrity, and strategic management of enterprise master data across regional and global business operations.
Key Responsibilities
- Lead the regional execution of global master data governance strategies, policies, standards, and operating procedures across assigned data domains.
- Partner with global governance teams to define, implement, and continuously improve master data standards, governance frameworks, and stewardship processes that support business objectives.
- Serve as the regional subject matter expert and authority for master data definitions, ownership models, governance practices, and system-of-record strategies.
- Ensure alignment of global and regional master data definitions, business rules, and governance requirements across enterprise transactional systems, MDM platforms, integrations, and analytical environments.
- Establish, maintain, and govern enterprise data standards, including mandatory attributes, naming conventions, reference data usage, validation criteria, deduplication rules, survivorship logic, and field-level quality controls.
- Lead the identification, analysis, root cause investigation, and resolution of complex master data quality issues impacting multiple systems, functions, and business units.
- Monitor data quality metrics, performance indicators, and compliance requirements; identify trends, risks, and improvement opportunities; and drive corrective and preventive actions in partnership with business and IT stakeholders.
- Direct large-scale data remediation, cleansing, conversion, reconciliation, and mass update activities to ensure data integrity, consistency, and operational continuity across enterprise platforms.
- Provide governance reporting, audit support, compliance documentation, and data quality metrics to support regulatory, internal control, and business requirements.
- Collaborate with enterprise architecture, integration, and application teams to design, validate, optimize, and govern master data structures, interfaces, integration scenarios, and data management solutions.
- Provide functional leadership and advanced support for MDM applications, including configuration recommendations, enhancement prioritization, security controls, and process optimization.
- Lead master data readiness assessments and governance activities supporting system implementations, upgrades, acquisitions, digital transformation initiatives, automation efforts, and organizational change programs.
- Validate and approve master data requirements supporting integrations, business process improvements, technology enhancements, and enterprise transformation initiatives.
- Serve as the primary escalation point for critical cross-functional and cross-system master data issues, ensuring timely resolution, risk mitigation, and stakeholder alignment.
- Build and maintain effective partnerships with business data stewards, functional leaders, IT teams, analytics organizations, and global stakeholders to promote governance adoption, data accountability, and enterprise-wide alignment.
- Provide guidance, mentoring, and knowledge sharing to data stewards and business users on MDM tools, governance processes, and master data management best practices.
- Partner with analytics, reporting, and business intelligence teams to ensure trusted, consistent, and governed master data supports enterprise reporting and decision-making.
- Lead continuous improvement initiatives to enhance master data quality, governance maturity, operational effectiveness, controls, documentation, and business outcomes.
- Support and influence enterprise data migration, modernization, transformation, and global rollout initiatives to ensure alignment with long-term data management and governance strategies.
- Participate in governance councils, cross-functional working groups, and strategic initiatives as a recognized master data management subject matter expert.
- Perform other duties and special projects as assigned.
- Other duties as assigned by manager
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Data Management, Business, or a related discipline, or an equivalent combination of education and experience.
- 5–8+ years of progressive experience in Master Data Management, Data Governance, Data Quality, Information Management, or related enterprise data disciplines.
- Advanced knowledge of master data management principles, data governance frameworks, data stewardship practices, data lifecycle management, and system-of-record methodologies.
- Demonstrated experience leading complex data quality initiatives, root cause analysis, remediation efforts, and governance improvement projects across multiple systems, business functions, and stakeholders.
- Strong understanding of enterprise data architecture, system integration methodologies, cross-platform data dependencies, and related business processes.
- Hands-on experience supporting and governing ERP, CRM, MDM, and analytical platforms (e.g., SAP, Salesforce, Snowflake, and enterprise data warehouse environments).
- Proven ability to independently analyze, prioritize, and resolve complex business and data issues while exercising sound judgment and managing competing priorities.
- Demonstrated ability to influence stakeholders, facilitate discussions, build consensus, and drive alignment across business and technical teams without direct authority.
- Experience leading cross-functional initiatives and collaborating effectively within complex, global, and matrixed organizational environments.
- Excellent written, verbal, presentation, and stakeholder management skills, including the ability to translate complex technical and data concepts into actionable business recommendations.
- Demonstrated experience serving as a subject matter expert in Master Data Management, Data Governance, Data Quality, or related enterprise data programs.
- Experience developing and implementing governance standards, policies, procedures, controls, metrics, and best practices.
- Experience supporting enterprise transformation initiatives, system implementations, integrations, mergers and acquisitions, or global business rollouts.
- Experience mentoring data stewards, business users, or less experienced team members and promoting adoption of governance and data management best practices.
- Ability to adapt effectively to diverse cultures, global time zones, evolving business priorities, and organizational change.
- 7+ years of experience in Master Data Management, Data Governance, Data Quality, Information Management, or related enterprise data disciplines.
- Experience implementing, administering, or governing formal MDM platforms and data governance solutions.
- Knowledge of industry-recognized data governance frameworks, methodologies, and best practices.
- Experience supporting enterprise system implementations, integrations, ERP transformations, mergers and acquisitions, or global business rollouts.
- Knowledge of regulatory, audit, compliance, privacy, and data retention requirements impacting enterprise data management.
- Experience developing governance frameworks, stewardship models, data quality programs, and enterprise data standards.
- Advanced facilitation, negotiation, and conflict-resolution skills, particularly in environments with competing business priorities or data ownership considerations.
- Experience presenting recommendations, governance metrics, and strategic data initiatives to senior leadership audiences.
- Relevant professional certifications in Data Management, Data Governance, Business Analysis, SAP, Salesforce, Project Management, or related disciplines.
Benefits & Perks
- Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!
- #LI-DZ1
- If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com .
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