Senior Director, Account Management
LevelTen EnergySeattle, WA
Full Time
Posted May 29, 2026
$185k - $210k
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Job Description
LevelTen Energy is on a mission to accelerate the energy transition.
Key Responsibilities
- Own North American renewal and net retention performance
- Drive marketplace engagement across the NA customer base
- Lead and develop a high-performing team
- Lead cross-functionally across Customer Engagement and the broader business
- Represent the voice of the North American customer to Product and the broader leadership team.
Requirements
- 10+ years of professional work experience, with significant experience in a relevant clean energy, utility, or related industry field.
- Bachelor’s degree required.
- Demonstrated ability to lead teams, extract complex challenges, and distill them into clear management recommendations and actions.
- Demonstrated ability to think strategically with the end in mind and develop plans that meaningfully impact an enterprise customer engagement function.
- Viewed as a leader within prior organizations by executive leadership and peers — with a track record of building credibility internally and externally.
- Salesforce fluency — confident driving forecasting, pipeline hygiene, account planning, and dashboard-based team management.
- Strong command of modern Customer Success methodology — health scoring, QBRs, segmentation, NRR motions, and structured customer journeys.
- Experience selling, renewing, or managing accounts for a data subscription or SaaS data product.
- Excellent executive communication, stakeholder management, and customer-facing presence with senior buyers, developers, and partners.
- People-leadership instincts: develops talent, holds the bar, and creates clarity for a team operating across diverse customer segments.
- MBA or other advanced degree.
- Direct exposure to PPAs, EAC-only deals, storage tolls, capacity contracts, or related clean energy commercial structures.
- Prior experience scaling a customer engagement function in a marketplace, two-sided platform, or data subscription business.
- Experience working with hyperscaler / data center buyers or large corporate clean energy procurement programs.
- Experience leading a team that serves both buy-side and sell-side customers within the same book of business.
Benefits & Perks
- Full Medical, Vision and Dental coverage
- Wellness Credit
- Flexible vacation policy
- 11 paid company holidays
- 401k
Ready to Apply?
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