Want to make a meaningful difference in peoples’ lives while earning a competitive salary?
Key Responsibilities
Lead by example through being the ultimate illustration of service, dedication, pace and energy
Mentor, motivate, elevate and inspire the managers and store staff through continual training on compliance, products, and company best practices
Adhere to and promote the company culture of positivity, professionalism, and compliance with policies and state regulations
Conduct over-the-phone and in-person consultations and follow-ups to ensure that patients and caregivers are receiving accurate and helpful information in a caring and compassionate way
Follow policies and procedures and execute all company programs for customer service, patient and visitor management, state compliance, and safety and security guidelines
Guide patients and employees with cannabis recommendations including product selection, effects, potency, dosing, methods of consumption, and administration
Identify and develop process improvements to assist with company growth
Guide patients and employees with cannabis recommendations including product selection, effects, potency, dosing, methods of consumption, and administration
Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager and the Regional Manager
Report any issues or complaints relating to the product to the Manager, Quality and Compliance Manager, and the Director of Operations in real-time
Assist with onboarding and training of new Pharmacist and Pharmacy Technicians
Requirements
Must hold an active Virginia Pharmacy license and be a registered medical professional with the Board of Pharmacy
Strong team management and personal communication skills
Ability to thrive within a fast-paced environment
Strong compliance and regulation attitude
Excellent oral and written communication skills
Detail-oriented and focused
MS Office proficient with the ability to utilize and navigate multiple software platforms with ease
Knowledge of cannabis
Must be flexible regarding work schedule including evenings, weekends, opening and closing