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Job Description
The Customer Care Coordinator provides telephonic support to patrons and patients, delivering exceptional customer service and education while adhering to company policies and industry regulations in the cannabis industry.
Key Responsibilities
- Provide exceptional customer and patient service via telephone
- Assist patrons and patients by addressing their inquiries and needs
- Educate clients about products and services within industry regulations
- Conduct daily customer phone support while adhering to company policies
Requirements
- Deliver exceptional customer service and patient service while educating the client, primarily via telephonic support.
- Aid patrons and patients telephonically, conducting day-to-day customer phone support.
- Adhere to company policy and industry regulations while performing customer support duties.
Benefits & Perks
Competitive salary
Work schedule details not specified
Work environment perks include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k)
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