Job Description
The Customer Care Consultant is responsible for providing exceptional telephonic customer and patient support, educating clients about products, and ensuring compliance with company policies and industry regulations in a dispensary setting.
Key Responsibilities
- Deliver exceptional customer and patient service via phone support
- Educate patrons and patients about products and services
- Assist patrons and patients telephonically while adhering to company policies and industry regulations
Requirements
- Must have the ability to deliver exceptional customer service and patient service while educating clients in a dispensary setting.
- Must be primarily responsible for aiding patrons and patients telephonically, conducting day-to-day customer phone support.
- Must adhere to company policy and industry regulations while performing customer support duties.
- Must seek to focus on customer care in the cannabis industry.
Benefits & Perks
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Flexible Spending Accounts
Paid Time Off
Paid Holidays
401(k) retirement plan
Ready to Apply?
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