Job Description
This role involves providing technical pre-sales support and account management for energy storage systems (ESS), collaborating with sales, R&D, and product teams to ensure successful project design, customer satisfaction, and product development in the renewable energy sector.
Key Responsibilities
- Provide pre-sales technical support for customer account engagements, including documentation development and training to ensure high-quality design and minimal post-sales issues
- Manage pre- and post-sales technical account engagements to develop and communicate comprehensive design, installation, and operational plans
- Support utility-scale and commercial projects with customized design solutions to secure design wins and optimize costs
- Gather and relay customer feedback and technical issues to R&D and Product Management for product improvements
- Lead the development of market training, technical tools, and documentation for ESS products
- Coordinate field testing and collect feedback on new hardware and software
- Collaborate with Customer Support to address technical issues and ensure high customer satisfaction
- Engage with customers on ESS system applications and coordinate with partners for system integration
- Develop technical documentation including specifications, manuals, safety certifications, and proposals
- Work with sales teams to prioritize technical support for projects and ensure successful account and project wins
- Coordinate with R&D and design teams to prepare ESS products for market and support pre-sales activities
- Collaborate with Product Management on technical tools, training, and product feedback to drive adoption and improvements
Requirements
- Bachelor of Science in Electrical Engineering (BSEE), Mechanical Engineering (BSME), or a Master of Science (MS) degree is preferred.
- At least 3 years of experience in ESS engineering design, technical pre-sales support, and project management.
- Ability to effectively communicate complex technical subject matter with external partners and customers.
- Strong networking and communication expertise.
- Ability and willingness to travel locally, domestically, and at times internationally.
Benefits & Perks
Compensation/salary range: $80,000 - $120,000 USD
Work schedule: Not specified
Work environment perks: Inclusive and diverse workplace culture, opportunities for career growth and advancement, supportive environment valuing all employees
Additional benefits: Equal opportunity employment, fostering a culture of inclusion and belonging, commitment to diversity and legal compliance
Ready to Apply?
Join Gotion and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Gotion
HVAC Utilities Supervisor Industrial HVAC Systems
Gotion
NEW
Manteno
Full Time
2d
$80k-100k
Electrical Maintenance Supervisor Industrial 480V Systems
Gotion
NEW
Manteno
Full Time
2d
$80k-100k
QMS Engineer
Gotion
NEW
Manteno
Full Time
2d
$90k-120k