• Network Infrastructure Management : Design, deploy, and manage (Cisco)LAN/WAN, Wi-Fi, and VPN infrastructure, ensuring network performance and security.
• Team Leadership : Lead a team of IT professionals, providing guidance and ensuring alignment with organizational goals for Helpdesk, MES and Infrastructure.
• Cybersecurity : Implement and monitor security protocols to protect sensitive data and prevent breaches following group standards and provide feedback to HQ on issues.
• Global Collaboration : Serve as a liaison between the U.S. and Chinese IT teams to ensure alignment on global IT strategies and standards and reviewing with leadership before implementing.
• System Upgrades : Oversee upgrades to hardware, software, and networking equipment in alignment with business needs and to learn and support all company-specific software solutions including but not limited to researching, procuring, implementing, and maintaining all companywide software.
• Vendor Management : Manage relationships with IT vendors, ensuring optimal service levels and cost efficiency.
• Compliance : Ensure compliance (ISO27001,TISAX)with local and international regulations, including data protection and privacy laws (GRC)
• Helpdesk Support : Provide escalation support for complex IT issues and ensure timely resolution.
• Bachelor’s degree in Information Technology, Computer Science, or a related field; a Master’s degree is a plus.
• 7+ years of IT experience, with a focus on network management.
• 3+ years in a leadership or managerial role.