Job Description
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
Key Responsibilities
- Provide our customers with world-class customer service
- Be a supportive and collaborative partner our installers can rely on
- Strategically partner with installers on ways to improve the customer experience
- Help resolve any questions or concerns our existing customers may have
- Communicate with installers regarding past, present and future projects
- Effectively manage a pipeline of projects to completion
- Conduct monthly partner due diligence checks
- Analyze data and spot trends
- Conduct collaborative investigations into possible fraudulent or suspicious activities
Requirements
- Ability to multitask
- Work independently
- Effectively interact with high profile partners
- Superior organizational skills
- Exceptional verbal and written skills
- Solar knowledge preferred
- Bilingual in Spanish preferred
Ready to Apply?
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