Client Support Manager

• Provide our customers with world-class customer service • Be a supportive and collaborative partner our installers can rely on • Strategically partner with installers on ways to improve the customer experience • Help resolve any questions or concerns our existing customers may have • Communicate with installers regarding past, present and future projects • Effectively manage a pipeline of projects to completion • Conduct monthly partner due diligence checks • Analyze data and spot trends • Conduct collaborative investigations into possible fraudulent or suspicious activities

• Ability to multitask • Work independently • Effectively interact with high profile partners • Superior organizational skills • Exceptional verbal and written skills • Solar knowledge preferred • Bilingual in Spanish preferred