Job Description
The Collections Specialist is responsible for contacting delinquent borrowers to collect overdue payments, offering payment solutions, and maintaining records of communications and payments, supporting the company's sustainable financing solutions.
Key Responsibilities
- Contact borrowers with delinquent accounts to collect past due payments
- Provide payment solutions to cure borrower delinquencies
- Maintain records of contacts, attempted contacts, and payments collected from customers
Requirements
- Must be bilingual, proficient in both English and Spanish.
- Experience in contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower s delinquency.
- Ability to maintain records of contacts and attempted contacts with delinquent account customers, as well as records of any payments collected from the customer.
- Ability to perform job duties as assigned by supervisor or other managers related to the position department.
- Willingness to perform additional responsibilities as assigned, with flexibility to adapt to changing job responsibilities.
- Must be able to perform the essential functions of the job with or without reasonable accommodations for known disabilities, as required by law.
Benefits & Perks
Compensation: MXN 89.33 per hour plus bonus
Work schedule: Not specified
Work environment perks: Not specified
Additional benefits: Reasonable accommodations for known disabilities
Ready to Apply?
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