Lead Services Specialist - Customer Contract Management
GE VernovaRemote
Full Time
Posted September 8, 2026
Power Generation
Remote
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Application opens on company website
Listing evidence and provenance
- Source
- workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 1, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Pay not available
Job Description
The Customer Contract Manager located in Djelfa is responsible for the end-to-end management of customer contracts, ensuring alignment with organizational strategy, legal compliance, and commercial objectives.
Key Responsibilities
- Portfolio customer relationship ownership, operational excellence ownership, & team leadership for assigned area.
- Demonstrate responsibility for the financial performance of the backlog for all contractual and transactional service activities within the sub region.
- Partner with Product Line Leaders to drive productivity programs to drive cost out, customer availability and reliability, etc.
- Foster collaboration between parts, repairs, engineering, services execution, and other critical areas to ensure service excellence for our customers.
- Develop services business strategy for defined portfolio and provide feedback on market dynamics.
- Develop influential relationships with assigned customers at all levels and be the focal point for customer issue resolution and implement strategies to maximize our business activities from those customers.
- Lead sub region Fleet’s efforts to ensure Customer Service excellence and implement Operation Safety Policy instructions.
- Lead sub region efforts to drive continuous improvement through Lean principles aimed at delivering service support to our customers that meets their business needs.
- Drive operational excellence in the areas of integrity, controllership, and compliance.
- Interprets internal and external business challenges and recommends best practices to improve products, processes or services. Utilizes understanding of industry trends to inform decision making process.
Requirements
- Bachelor's Degree from an accredited university or college
- Minimum 7 years total experience with at least 3 years of Gas Power Services experience
- People Leadership experience
- English, French and Arabic speaker
- Highly collaborative with demonstrated capability for driving change
- Strong experience in budgeting, cash, pacing and invoices.
- Demonstrated capability in leading through influence in a matrixed global organization
- Demonstrated ability to analyze and resolve problems
- Demonstrated ability to lead programs / projects
- Experience interfacing with customers
- Customer-focused with clear, concise written and oral communications to the appropriate level
- Practical knowledge of LEAN/Six Sigma techniques including Hoshin Kanri
- Humble, open, collaborative, and continuously learning
- One Team mentality, leading horizontally to support our customers despite internal hurdles
Ready to Apply?
Apply directly on GE Vernova's site
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