Global Root Cause Analysis (RCA) Leader

Job Description Summary
The Electrification Global Root Cause Analysis (RCA) Leader role sits at the intersection of technical leadership, coaching, and operational excellence. This position is responsible for managing the end-to-end Major Customer Events process, ensuring technical rigor and operational efficiency in problem-solving of high-impact customer quality issues across GE Vernova's Electrification segment.
The role requires strong technical leadership and coaching of cross-functional teams, ensuring that all Major Events RCA processes are robust, compliant, and closed within established timelines. It will foster a culture of systematic problem-solving, embed best practices, reduce waste, and keep the Voice of the Customer at the forefront of every investigation.
This is a high-visibility opportunity to shape how a global segment approaches quality, build capability across a growing community of problem-solvers, and drive meaningful, lasting improvements in customer satisfaction and product reliability across GE Vernova's Electrification business.