At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability.
Key Responsibilities
As a Fleet Dispatcher in our Dallas/Fort Worth Operations, you are the real-time command center for our autonomous fleet and the Autonomous Vehicle Operators (AVOs) who manage them. This is a high-stakes, rapid-response role where your exceptional communication, organization, and problem-solving skills directly ensure the seamless execution of our daily routes.
You will act as the central point of contact, navigating both routine logistics and unexpected, time-sensitive incidents. You must maintain clear, calm, and professional communications with AVOs, internal stakeholders, and clients to ensure every delivery is completed safely, accurately, and on time.
Location: On-site at our Fort Worth, TX office / depot (Alliance Airport) Schedule: 12-hour shifts (Details will be discussed during the interview process)
You will serve as the crucial link between the autonomous fleet, human operators, and the customer base.
Requirements
Experience: 3+ years of proven, high-volume experience as a dispatcher in the transportation, fleet, shipping, or logistics industry. Knowledge and understanding of DOT/FMCSA regulations as they relate to Hours of Service and general compliance.
Tech Savvy: Highly proficient with modern communication and logistics tools, including order management systems, dispatching software, TMS (Transportation Management System) and instant messaging platforms (e.g., Slack and Zoom).
Soft Skills: Outstanding organizational skills, the ability to effectively multitask, and sound judgment for critical thinking and rapid decision-making under pressure.
Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and calmly to drivers, AVOs, and client personnel.
Data Proficiency: Experience with fast, accurate data entry and a background in running reports or performing basic operational analytics.
Required Availability: Must be able to work a full 12-hour shift, primarily on site at our Fort Worth, TX office (near Alliance Airport). Possible "overnight schedule" - flexibility and responsiveness are essential.