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Listing evidence and provenance
- Source
- workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 1, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Energy Storage
- Pay provenance
- Pay not available
Job Description
Senior Warranty and Claim Specialist
Key Responsibilities
- The Senior Warranty & Claims Specialist is responsible for managing end-to-end warranty operations, including customer warranty claims, supplier recovery claims, and warranty-related cost tracking. This role works closely with Service, Quality, Procurement, Finance, and OEM suppliers to ensure timely claim resolution, maximize cost recovery, and improve warranty performance. The position also supports warranty reporting, failure trend analysis, and continuous improvement initiatives to strengthen product reliability and reduce warranty risk across the business.
- Manage customer and supplier warranty claims from initiation through closure.
- Drive supplier recoveries and track claim settlements.
- Track warranty budget and actual expenses – warranty cost per MWh
- Ensure timely adjudication and resolution of customer claims, ensure contractual compliance.
- OEM warranty extensions beyond standard warranty period.
- Executing warranty assignments to end customers.
- Cost estimates for non-conformation.
- Coordinate with technical teams to investigate failures and determine warranty entitlement.
- Analyze warranty trends, claim costs, and recovery performance.
- Maintain accurate warranty records and reporting dashboards.
- Support warranty, reserve planning, and financial forecasting.
- Improve warranty processes, tools, and data quality to enhance operational efficiency.
- undefined
Requirements
- A bachelor’s degree in electrical engineering/mechanical Engineer/ or equivalent.
- 6-10 years of experience in warranty and claim management.
- Minimum 5 years of experience in contract & claim management in Power, Utility, Oil & Gas or Construction industry
- Good knowledge of standard and extended warranties
- Good knowledge of contract drafting and contract maintenance .
- Understanding of product performance insurance, and experience in handling insurance claims.
- Data analytics skills.
- Tools knowledge – Salesforce and SAP
- Other strong proficiency – Service excellence, sound decision maker, strong collaborator, knowledge of requisition / purchase to pay process
Ready to Apply?
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