Data Center Operations Technician III

Flexential

Location not specified

Full Time

Posted September 18, 2026

$114k - $174k· Est.

Climate Technology

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Listing evidence and provenance

Source: greenhouse View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed September 29, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Climate Technology
Pay provenance: Estimated benchmark; not employer-provided

Job Description

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations.

Key Responsibilities

Lead and mentor DCT I and II team members by training on Technical Operations best practices, auditing procedures, ticket analysis, communication standards, and provisioning workflows.
Serve as a trusted peer resource, providing guidance across operational tasks, documentation, and escalation paths.
Own project-level responsibilities, including resource allocation, task delegation, and deadline setting for provisioning and maintenance efforts.
Participate in hiring and onboarding, offering feedback during interviews and documenting candidate evaluations.
Train peers on reporting and monitoring, including customer-specific reports, badge/access group audits, and facilities documentation (Power, OpsDB, ServiceNow, Access Logs, Security Desk).
Take ownership of access control systems, troubleshooting badge issues, ensuring compliance, and maintaining monitoring protocols.
Lead site safety efforts, training others on walkthrough procedures and emergency readiness, including Go-Team coordination.
Demonstrate advanced alert response capabilities, articulating observed conditions, answering complex questions from DCM/CIE, and providing possible solutions for remediation.
Understand and interpret critical infrastructure systems, including one-line diagrams, fire suppression, and cooling systems; confidently communicate impact and response procedures.
Validate and translate complex instructions for Remote Hands tasks, ensuring alignment with customer environments and resolving discrepancies.
Perform maintenance and PRJTASK requests independently, with full ownership of execution and quality.
Model professionalism and operational excellence, consistently reinforcing standards and supporting team development.
Demonstrate reliability and flexibility in supporting 24x7x365 operations, including working varied shifts as needed.
Perform other duties as assigned, contributing to a high-performing, collaborative, and resilient data center environment.

Requirements

Experience in a 24/7 production environment
Strong critical thinking skills
Proficient understanding of Windows and Microsoft operating systems.
Knowledge of networking like Routing, Subnets, and Communication protocols.
Technical aptitude and experience with building management systems, including UPS, generators, HVAC, PDUs, and a working understanding of AC and DC power.
Knowledge of data center operations.
Strong attention to detail, making and keeping commitments, and meeting deadlines.
Familiarity with cable standards, such as 568A and B pin-outs.
Excellent verbal and written communications skills.
Proficient understanding of internal platforms and standard backup job troubleshooting.
Strong attention to detail, making and keeping commitments and meeting deadlines.
High school diploma or equivalent.
3+ years of experience working within an IT or Data Center Support environment.
4 years of experience working within an IT or Data Center Support environment.
Network+, Security+ or pursuing similar certification.
Ability to climb ladders and work aloft.
Ability to work in hot and cold temperature environments.
Ability to maneuver pallet jacks.
Ability to lift up to 50 lbs.
Ability to pull and install cabling.
Limited travel may be required
Base Pay Range: Hourly salary offered for this position is estimated to be $34.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

Benefits & Perks

Medical, Telehealth, Dental and Vision • 401(k) • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) • Life and AD&D • Short Term and Long-Term disability • Flex Paid Time Off (PTO) • Leave of Absence • Employee Assistance Program • Wellness Program • Rewards and Recognition Program
Benefits are subject to change at the Company's discretion.