Systems Engineer- Compute Infrastructure

• Design, implement, and maintain operational components in private clouds such as VMware and Hyper-V • Ensure managed infrastructure meets all internal and regulatory security standards • Collaborate with IT and Security teams in partnership with departmental contacts across Esri divisions to build solutions and address issues • Drive automation to improve operational maturity for infrastructure deployment and maintenance • Monitor system performance and proactively resolve issues to ensure optimal uptime and resource utilization of servers & the virtual environments • Respond to alerts; troubleshoot and resolve problem tickets • Identify cost optimization opportunities and help maintain strong vendor relationships • Create and maintain detailed documentation of procedures, configurations, and best practices. • Share knowledge in team meetings, one-on-one mentoring, and training sessions • Provide rotational on-call technical support

• 2+ years of infrastructure operations or DevOps engineering experience • Experience with Design and deployment of server hardware (e.g. Dell, HP, Super Micro) Configuring and troubleshooting Windows and Linux environments Private cloud environments running VMware or Hyper-V Configuration management systems such as SCCM, Ansible Infrastructure provisioning tools such as Terraform and Packer Windows and Linux operating systems (Server and Workstation) • Familiar with enterprise storage concepts (NAS, SAN, Tiering) • Working knowledge of at least one scripting language (PowerShell, JavaScript, Python preferred) • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US. • Bachelor’s degree in computer science, engineering, or a related subject • Experimenting with AI & Agentic AI to aid infrastructure deployment, monitoring, and automation • Experience with containers and container orchestration platforms such as OpenShift • Experience working with APIs (REST, SOAP) • Knowledge of compliance standards such as CIS, STIG, CMMC, and application of vendor best practice hardening guidance • Familiarity with ServiceNow ITIL functions – tasks, lists, reports, queries, CMDB • Certifications preferred: Microsoft Azure, VMware VCF, or related #LI-TM1 #LI-onsite

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $70,304 — $122,720 USD