• Build deep expertise in Network Diagrams and Utility Network workflows, contributing to product direction and design decisions
• Collaborate with engineering teams to refine requirements, scenarios, and expected system behavior
• Use domain knowledge and AI-assisted analysis to explore workflows, identify gaps, and improve user experience
• Validate capabilities through exploratory, scenario-based, and data-driven approaches grounded in real-world use cases
• Apply sound testing practices and use scripting and AI-assisted techniques to improve coverage and efficiency
• Identify, reproduce, and help resolve issues in collaboration with development teams
• Investigate customer-reported issues using real workflows and AI-assisted analysis to accelerate understanding and resolution
• Evaluate product behavior using utility and network scenarios to drive meaningful improvements
• Contribute to best practices that support successful customer adoption of Network Diagram capabilities
• Create clear, high-quality documentation, guidance, and examples that support user success
• Communicate complex technical concepts effectively across teams and to users
• Leverage AI-assisted tools to improve clarity, consistency, and efficiency in content and communication
• 5+ years of experience in a GIS, software development, or related technical environment
• Experience with network visualization, diagrams, or schematics
• Experience with utility or telecommunications networks and their data models and workflows
• Experience with Python for scripting and automation
• Strong analytical and problem-solving skills, with the ability to understand complex systems and workflows
• Solid understanding of software quality practices and validation approaches
• Good understanding of the software development lifecycle and agile methodologies
• Proven ability to explain complex technical concepts clearly
• Strong organizational skills and ability to drive work independently
• Ability to effectively use modern tools, including AI-assisted workflows, to enhance productivity
• Bachelor’s degree in GIS, engineering, computer science, or a related field
• Existing work authorization for France
• Familiarity with ArcGIS, especially ArcGIS Pro and Utility Network
• Experience working with relational or geospatial databases
• Programming experience in C#
• Experience contributing to technical documentation or user guidance
• Familiarity with version control systems such as Git
• Advanced degree (Master’s or PhD) in a relevant field
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