Sr. Business Systems Analyst - CDP & MAP

• Gather business requirements for the CDP and MAP by conducting interviews, analyzing documents, administering surveys, studying business processes, creating use cases, performing business analysis, and analyzing tasks and workflows • Assess research findings, identify, and resolve any conflicts, break down high-level information into specific details, extract key insights from detailed information, and differentiate between desires and genuine needs • Collaborate with both business and technical teams to prioritize technology requirements, create process models for the current and desired states, evaluate potential solutions, recommend short-term and long-term solutions, and design business processes and end user training • Generate and update analysis artifacts and deliverables as necessary, including gap analysis, business requirements, functional requirements, use cases, business rules, business process models, test cases, and user stories • Effectively and autonomously participate in multiple, concurrent initiatives • Collaborate on quality assurance, integration, and acceptance testing

• 5+ years of professional experience as a business systems analyst supporting mission-critical business applications • Experience working as part of a scrum team in an agile environment as a business systems analyst, product owner, or similar role • Possess strong analytical skills with a process-driven approach and a background in utilizing various methods for requirement discovery • Strong facilitation skills to elicit requirements from staff members at all levels across the organization • Demonstrated ability driving consensus among multiple stakeholders • Excellent communication skills, both verbal and written to effectively collaborate with clients, team members, and management • Proficient in analyzing and documenting complex business processes, as well as writing and executing test plans • Bachelor’s degree in Business, Information Systems, Computer Engineering or a related STEM field • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S. • Experience with Adobe RTCDP and/or Salesforce Data Cloud • Master’s degree in Business, Information Systems, Computer Engineering or a related field #LI-KM2

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $81,120 — $141,440 USD