Job Description
A Sr. Business Systems Analyst at Esri will support and analyze customer data and marketing automation platforms, gather and prioritize business requirements, collaborate with technical teams, and ensure effective training and process improvements to meet organizational needs.
Key Responsibilities
- Gather and analyze business requirements for the customer data platform (CDP) and marketing automation platform (MAP).
- Collaborate with business and technical teams to prioritize requirements, create process models, evaluate solutions, and design business processes and training.
- Generate and update analysis artifacts such as gap analysis, business requirements, use cases, business rules, process models, test cases, and user stories.
- Participate autonomously in multiple initiatives, including quality assurance, integration, and acceptance testing.
Requirements
- Five (5) years of professional experience as a business systems analyst supporting mission-critical business applications.
- Experience working as part of a scrum team in an agile environment as a business systems analyst, product owner, or similar role.
- Possess strong analytical skills with a process-driven approach and a background in utilizing various methods for requirement discovery.
- Strong facilitation skills to elicit requirements from staff members at all levels across the organization.
- Demonstrated ability driving consensus among multiple stakeholders.
- Excellent communication skills, both verbal and written, to effectively collaborate with clients, team members, and management.
- Proficient in analyzing and documenting complex business processes, as well as writing and executing test plans.
- Bachelor’s degree in Business, Information Systems, Computer Engineering, or a related STEM field.
- Applicants must be authorized to work for any employer in the U.S. (Visa sponsorship is not available).
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Competitive total rewards strategy
Ready to Apply?
Join Esri and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Esri
Sr. Project Manager
Esri
NEW
Redlands
Full Time
9h
$75k-150k
Sr. C Software Development Engineer - 3D Data and Editing
Esri
NEW
Redlands
Full Time
9h
$123k-202k
Sr. Product Engineer - Global Community Engagement
Esri
Redlands
Full Time
3d
$94k-159k