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Sr. Business Analyst- Subscription Management

Esri
Posted January 24, 2025

Redlands, California

Energy Management

$72,800 - $135,200

Full Time

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Job Description

The job involves collaborating with various teams to support the development of a subscription management system for Esri products, focusing on gathering business requirements, analyzing processes, and facilitating product licensing and provisioning.

Responsibilities

  • •Collaborate with Product Managers, Software Development, Customer Service, and stakeholders for Esri software licensing.
  • •Gather business requirements through interviews, document analysis, surveys, and workflow studies.
  • •Assess research findings, identify conflicts, and extract key insights from detailed information.
  • •Collaborate with business and technical teams to prioritize requirements and design business processes.
  • •Generate and update analysis artifacts including gap analysis, business requirements, and test cases.
  • •Understand product licensing rules and translate them into tasks for the development team.
  • •Participate in multiple concurrent initiatives effectively and autonomously.
  • •Collaborate on quality assurance, integration, and acceptance testing.

Requirements

  • •5 years of professional experience as a business analyst supporting mission-critical business applications.
  • •Possess strong analytical skills with a process-driven approach and a background in utilizing various methods for requirement discovery.
  • •Strong facilitation skills to elicit requirements from staff members at all levels across the organization.
  • •Demonstrated ability driving consensus among multiple stakeholders.
  • •Excellent communication skills, both verbal and written, to effectively collaborate with clients, team members, and management.
  • •Proficient in analyzing and documenting complex business processes, as well as writing and executing test plans.
  • •Willing and available to actively participate in team rotation schedule for scheduled evening product releases.
  • •Bachelor's in Computer Science, Information Systems, Computer Engineering or a related STEM field.

Benefits

  • •Base salary range: 72,800 - 135,200 USD
  • •Relocation assistance if needed
  • •Medical, dental, vision insurance for employees and their families
  • •Basic and supplemental life insurance
  • •401(k) and profit-sharing programs
  • •Minimum accrual of 80 hours of vacation leave
  • •Twelve paid holidays throughout the calendar year
  • •Opportunities for personal and professional growth

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