A Scrum Master responsible for facilitating Agile processes, coordinating team activities, tracking metrics, and supporting the delivery of technical solutions within a customer entitlement management environment.
Key Responsibilities
Organize and facilitate Scrum ceremonies such as daily stand-ups, reviews, retrospectives, sprint planning, and demos
Track and communicate Scrum metrics including team velocity and sprint progress
Coordinate Release and Change Management activities
Ensure adherence to Agile Scrum principles and make tough decisions when necessary
Help product owner establish and enforce sprint priorities and deadlines
Assist with internal and external communication to improve transparency
Coordinate activities between Customer Entitlement Management and interdependent teams
Support team building, development, and self-organization
Facilitate discussion, conflict resolution, and foster a feedback culture
Ensure proper tracking, monitoring, alerts, and responses in production environments
Requirements
Five years of Scrum Master or Project Manager experience
Thorough understanding of the software development life cycle (SDLC) and the processes and procedures associated with it
Be an Agile enthusiast and an experienced Scrum Master
Knowledge of iterative and incremental development and the value of metrics
Understanding the value of commitments to delivery made by a development team
Understanding backlog tracking, burndown metrics, velocity, and task definition
Technically strong to enable engagement in development meetings and discussions
Bachelor's degree in information systems, computer science, or a related field
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Competitive total rewards strategy including base salary