Job Description
This role involves managing accounts receivable by applying payments, reconciling accounts, resolving discrepancies, and maintaining customer account information, primarily supporting Esri's domestic and international customers in a fast-paced, collaborative environment.
Key Responsibilities
- Apply payments, reconcile accounts, and resolve discrepancies
- Contact customers via phone and written correspondence
- Maintain statements of accounts for assigned customers
- Complete credit reviews for new and existing customers
- Process customer account maintenance
- Recommend credit limits, credit holds, and order releases
Requirements
- 2 years of experience in collection account management
- Strong communication skills across phone, email, and Microsoft Teams, with the ability to prioritize and multi task effectively while maintaining high attention to detail
- Ability to work in a fast-paced environment
- Motivation and passion for getting work done in a consistent and thoughtful way, both independently and collaboratively
- Basic knowledge of Microsoft Office applications Word and Outlook
- Applicants must be authorized to work for any employer in the US (no visa sponsorship available)
- High school diploma or equivalent
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 64 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Ready to Apply?
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