Job Description
This role involves developing and maintaining productization plans for ArcGIS products, collaborating across teams to ensure successful operational implementation, and providing guidance on licensing, business policies, and workflows to support product delivery and customer experience.
Key Responsibilities
- Collaborate with product managers and operational teams to develop and update productization plans.
- Create and maintain detailed productization plans covering business models, distribution channels, policies, and licensing.
- Communicate operational strategies and process improvements across the organization.
- Provide domain expertise and guidance to ensure successful product release and implementation.
- Work with stakeholders to develop processes and workflows for product release.
- Offer post-release support and interpretive consultation on licensing, policies, and legal terms.
- Identify KPIs, evaluate operational effectiveness, and recommend improvements.
- Contribute to initiatives that enhance customer experience and operational success.
Requirements
- At least 2 years of work experience as a product manager, business operations manager, or in a similar capacity.
- Experience writing technical documents for global audiences, adhering to format and terminology standards.
- Domain knowledge of professional software concepts including product plans, product lifecycle, distribution channels, business licensing models, and terms of use.
- Ability to demonstrate problem solving and organizational skills.
- Excellent verbal and written communication skills.
- Willingness to travel 10-20% of the time for strategic meetings, events, and/or tradeshows.
- Bachelor's degree in business, computer science, GIS, or a related field.
- Applicants must be authorized to work for any employer in the U.S. (Visa sponsorship is not available).
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Competitive total rewards strategy
Ready to Apply?
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