Job Description
The role involves delivering GIS training and support to customers using Esri software, primarily ArcGIS, to enhance their skills, promote sustainable workflows, and demonstrate the value of GIS across various industries. The position combines instructional delivery, customer engagement, and technical guidance to expand GIS adoption and impact.
Key Responsibilities
- Develop and deliver training programs to enhance user proficiency in ArcGIS software through various formats including in-person, virtual, and hybrid sessions.
- Identify skill gaps and provide targeted training and ongoing support to users.
- Collaborate with customers to understand their workflows and provide guidance on designing and implementing sustainable GIS workflows.
- Promote the adoption of ArcGIS across customer organizations and demonstrate its value through workshops and tailored solutions.
- Create visualizations and narratives to communicate the impact of GIS and develop engaging content such as case studies and success stories.
Requirements
- Eight (8) years of professional experience leveraging Esri's software capabilities.
- At least five (5) years of experience in ArcGIS Enterprise or Enterprise Geodatabases.
- Two (2) years of professional experience in classroom facilitation and instructional delivery.
- Ability to handle multiple responsibilities while prioritizing student needs.
- Strong listening skills and the ability to incorporate feedback to continuously improve instructional delivery and course materials.
- Proven ability to collaborate with multiple cross-functional teams.
- Excellent verbal and written communications skills.
- Availability to travel up to 20% of the time within the year to support an average of 10-15 onsite customer training sessions per year.
- Applicants must be authorized to work for any employer in the US (no visa sponsorship available).
- Bachelor’s degree in Geography, Geographic Information Systems (GIS), Computer Science, Physical Sciences, Engineering, Information Science, or a related field.
Benefits & Perks
Competitive total rewards strategy including health and welfare benefits (medical, dental, vision, basic and supplemental life insurance for employees and their families)
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the calendar year
Opportunities for personal and professional growth
Relocation Assistance Program
Ready to Apply?
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