Job Description
The Creative Operations Specialist provides operational support to Esri's Creative Lab, managing workflows, resources, vendor relationships, and budgets to ensure the efficient execution of creative projects from concept to production.
Key Responsibilities
- Establish best practices, tools, and resources to optimize creative workflows and project delivery
- Plan, track, and prioritize resource allocation and scheduling for projects and initiatives
- Identify and manage relationships with vendors, including procurement, invoice approval, and contract negotiations
- Collaborate with finance teams to prepare budgets, generate financial reports, and analyze ROI
- Implement and optimize systems like CRM, ERP, and contracts management to improve operational efficiency
- Work with creative teams to enhance collaboration and streamline the creative process from concept to production
Requirements
- Five (5) years of experience as a creative operations specialist, operations manager, project operations, or a similar role.
- Extensive experience in project management, planning, and prioritizing multiple projects.
- Understanding of creative processes, including branding, graphic design, content development, video, and/or product design.
- Proficiency in business financial operations systems such as CRM, ERP, and contracts management.
- Strong analytical skills with a track record of providing analytical support for problem-solving.
- Exceptional organizational skills with a keen eye for detail.
- Excellent oral and written communication skills.
- Motivated with a proactive approach to tasks.
- Demonstrated ability to build and maintain executive-level relationships.
- Bachelor’s degree in human-computer interaction, user experience, interaction design, applied social science, or a related field.
- Ability to implement and optimize CRM, ERP, and contracts management systems to enhance operational efficiency.
- Experience in project and resource management, including planning, tracking, and prioritization of projects and strategic initiatives.
- Experience in vendor and contract management, including establishing relationships, obtaining approvals, reviewing invoices, and managing contract negotiations.
- Experience in financial and budget management, including preparing budgets, generating financial reports, conducting financial analyses, and providing insights into budget trends.
- Ability to collaborate with cross-functional teams to promote alignment and develop strategies for guiding the creative process from concept to production within budgetary constraints.
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the calendar year
Opportunities for personal and professional growth
Competitive total rewards strategy including salary range of $82,160 to $138,320 USD
Ready to Apply?
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