Job Description
The Creative Operations Specialist supports Esri's Creative Lab by managing workflows, resources, vendors, and budgets to ensure efficient and effective execution of creative projects from concept to production, while fostering collaboration and operational excellence.
Key Responsibilities
- Establish best practices, tools, and resources to optimize creative workflows and project delivery
- Plan, track, and prioritize resource allocation and scheduling for projects and initiatives
- Identify and manage relationships with vendors, including procurement, invoice approval, and contract negotiations
- Collaborate with finance teams to prepare budgets, generate financial reports, and analyze ROI
- Implement and optimize systems like CRM, ERP, and contracts management to improve operational efficiency
- Work with creative and cross-functional teams to enhance collaboration and streamline the creative process from concept to production
Requirements
- Minimum of 5 years of experience as a creative operations specialist, operations manager, project operations, or similar role.
- Extensive experience in project management, planning, and prioritizing multiple projects.
- Understanding of creative processes, including branding, graphic design, content development, video, and/or product design.
- Proficiency in business financial operations systems such as CRM, ERP, and contracts management.
- Strong analytical skills with a track record of providing analytical support for problem-solving.
- Exceptional organizational skills with a keen eye for detail.
- Excellent oral and written communication skills.
- Motivated with a proactive approach to tasks.
- Demonstrated ability to build and maintain executive-level relationships.
- Bachelor’s degree in human-computer interaction, user experience, interaction design, applied social science, or a related field.
- Ability to implement and optimize CRM, ERP, and contracts management systems to enhance operational efficiency.
- Experience working within a creative or marketing environment (preferred but not mandatory).
- Knowledge of the creative industry’s unique operational needs (preferred but not mandatory).
Benefits & Perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Competitive total rewards strategy including salary
Ready to Apply?
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