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Customer Service Support Representative

Esri
Redlands, California
Full Time
Posted January 23, 2026
$17 - $26
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Application opens on company website

Job Description

This position provides administrative support to the Customer Service team, handling customer correspondence, order processing, and cross-training in various support functions to ensure efficient service and contribute to organizational growth.

Key Responsibilities

  • Provide administrative support to Customer Service team members
  • Manage high volume of incoming email correspondence and process customer data updates
  • Generate sales orders promptly and accurately to support internal events and teams
  • Develop understanding of Support team roles to provide effective backup coverage
  • Participate in training and development to support company growth and continuous improvement

Requirements

  • One year of experience working in a professional office environment
  • Effective written and verbal communication skills
  • Ability to work independently as well as in a team setting
  • Strong prioritization and multi-tasking skills, including high attention to detail
  • Knowledge of Microsoft Office applications Word and Outlook, with bonus points for Excel
  • High school diploma or equivalent

Benefits & Perks

Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 64 hours of vacation leave annually
Twelve paid holidays throughout the year
Opportunities for personal and professional growth

Ready to Apply?

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