Business Process Analyst

Esri

Redlands, Canada

Full Time

Posted June 2, 2026

$73k - $135k

Power Generation

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Job Description

As a business process analyst with a passion for improving process, you thrive on connecting with people, listening to their needs and challenges, focusing on “why” to clearly understand and articulate business objectives, and creating actionable requirements to enable high-quality, efficient project delivery providing

Key Responsibilities

Elicit requirements using interviews and surveys, facilitating workshops, and performing data and document analysis
Understand, refine, and validate the business challenges, opportunities, and risks with stakeholders
Develop/refine as-is and to-be business processes and ‘use-cases’ using customer journey maps and design principles
Partner with key stakeholders to develop and propose future-state processes for Finance and Accounting
Proactively communicate and collaborate with stakeholders and delivery teams to prioritize requirements, define and evaluate potential solutions, and propose quick fixes when appropriate
Collaborate with the enterprise project delivery teams to understand how tactical projects fit within the larger strategic roadmap
Engage in multiple, simultaneous initiatives while identifying opportunities for collaboration across business units
Develop and/or assist in the development of training materials and delivery of training

Requirements

5+ years of direct work experience as a business analyst on cross-functional process improvements initiatives in a business function or an IT setting
Demonstrated knowledge of business analysis skills, including process and data-driven analysis experience using common industry frameworks
Adept at analyzing and documenting complex business processes as well as researching and resolving process and project related issues
Ability to effectively prioritize and execute tasks independently as well as coordinating, prioritizing, and managing activities of project teams
Excellent verbal and written communication skills to work effectively with business stakeholders, team members, and management
Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US
Bachelor’s degree in computer science, business, communications, or related field
Experience using process modeling tools such as Microsoft Visio and/or LucidChart
Formal training/certifications in Business Process Management (BPM) Business Analysis Body of Knowledge (BABOK), UX/UI principles, enterprise architecture and business architecture frameworks (TOGAF, BIZBOK)
Experience with SAP, Salesforce, Office 365, ServiceNow
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Benefits & Perks

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$72,800
—
$135,200 USD