Accounts Receivable and Collections Representative

• Apply payments, reconcile accounts, and resolve differences • Contact customers by phone and written correspondence • Maintain statement of accounts for assigned customers • Complete credit reviews for new and existing customers • Process all aspects of customer account maintenance • Recommend credit limits, credit holds, and release orders

• 2+ years of experience in collection account management • Strong communication skills across phone, email, and Microsoft Teams, with the ability to prioritize and multi‑task effectively while maintaining high attention to detail • Ability to work in a fast-paced environment • Motivation and passion for getting work done in a consistent and thoughtful way, both independently and collaboratively • Basic knowledge of Microsoft Office applications (Word, Outlook; bonus points for Excel) • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the US • High school diploma or equivalent • Minimum typing speed of 25 wpm • Experience working in corporate collections • Knowledge of SAP and Salesforce #LI-JH2 #LI-onsite

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one c omponent of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is $21.50 — $31.20 USD