Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
Classification
Modern power-system classification not yet published for this listing.Legacy source industry field: Grid Infrastructure
Pay provenance
Employer-provided pay
Job Description
Oversees enterprise identity and access management for the organization.
Key Responsibilities
Responsible for hiring, coaching, training, and performance management of staff.
Frequently interacts with reporting supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas or customers.
Responsible for the management of subordinate staff within a department. Typically has individual contributors as direct reports, but could have supervisory direct reports. Has full responsibility for direct reports.
Generally provides input to budgeting and financial decisions that impact the department. Requests approval for financial actions beyond a limited scope.
Manages and fosters the relationship of all vendors providing development support to the IAM application suite
Ensures recoverability plan of IAM environment in the event of disaster
Serves as Incident Manager for access management and directs incident resolution when requested
Partners with other product managers, development managers and technical leads across the organization to align strategies, roadmaps, priorities, dependencies, and releases to mitigate risks and issues
Responsible for defining and maintaining detailed functional requirements, designs for integrations and deployments, and product within an agile delivery framework for the team
Produces and leads go-live release communications that inform a diverse set of business partners and/or users of new features and/or changes
Directs and oversees the work of the IAM department and program, maintaining 24/7 support for IAM within or exceeding SLAs
Leads and directs the implementation and maintenance of an overall integrated identity and access management strategy consistent with strategic plans, identified goals, objectives and metrics
Works with ERCOT leadership to prioritize IT IAM governance initiatives and spending based on appropriate risk management and/or financial methodology
Works collaboratively with compliance, cyber security and other identified departments to reduce identity and access management risks
Maintains compliance with NERC/ CIP Standards, ERCOT Protocols, Operating Procedures and supports internal and external audits as appropriate
Drives meetings and discussions with managers and staff to help them understand identify and access management processes and tools
Provides reporting and metrics that ensure the quality of the program’s services are meeting business objectives
Provides programmatic, strategic and tactical direction for the continuous improvement of the Identity and Access Management program for the organization