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Job Description
The Quality Supervisor oversees and improves quality control processes at a wood pellet manufacturing plant, ensuring product specifications are met through laboratory management, quality assurance, and leading operational teams to optimize product quality and safety.
Key Responsibilities
- Monitor and improve plant operations impacting customer specifications and quality metrics
- Manage and supervise the plant laboratory, including sampling, testing, and maintaining QA/QC documentation
- Develop, audit, and maintain quality control tools, test procedures, and ensure accurate and timely test results
- Oversee daily collection and testing of samples, analyze quality metrics, perform root cause analysis, and implement corrective actions
- Develop best practices for handling, preserving, and storing pellets to ensure product quality and safety
- Manage equipment operation and maintenance related to product quality preservation
- Conduct special-project tests to investigate quality issues and optimize operations across plants
- Lead and instruct hourly employees on quality standards, SOPs, and proper procedures
- Perform root cause analysis via cause maps, lead corrective actions, and address downtime and quality gaps
- Supervise receiving personnel as a backup to the terminal manager and set operational direction through pre-shift meetings
Requirements
- At least 4 years experience in Quality, with at least 2 years in a supervisory capacity or equivalent education
- Good written and verbal communication skills
- Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint
- Ability to manage multiple tasks and projects at the same time and be able to respond quickly to changing priorities
- Desire to learn quickly and be challenged to take on higher levels of responsibility
- High degree of professionalism and integrity, holding self and other accountable
- Ability to lead hourly team members and flexibility to work odd hours when required to support plant
- Must be able to work in environments that reach temperatures above 100 degrees and below 32 degrees
- Able to work in a hot, humid, cold and noisy industrial environment
- Able to maintain strict adherence to safety rules and regulations, including wearing safety equipment
- Majority of time spent in lab setting, with time in field to collect samples and troubleshoot results
- Must be able to climb ladders and work off elevated surfaces on an occasional basis up to 100 ft
- Must be able to push, pull and lift items up to 50 lbs
- Able to frequently walk or stand and also bend, squat, climb stairs and lift items above shoulders on an occasional basis
- Must use required provided PPE such as safety glasses, hard hat, steel toe boots, hearing protection
- This position is not eligible for visa support
Benefits & Perks
Compensation/salary range not specified
Work schedule flexible with odd hours when required
Work environment includes hot, humid, cold, and noisy industrial settings
Majority of time spent in lab setting with fieldwork for sampling and troubleshooting
Physical requirements include climbing ladders, lifting up to 50 lbs, and working off elevated surfaces
Use of safety equipment such as safety glasses, hard hat, steel toe boots, and hearing protection
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