A Systems Administration Manager responsible for overseeing IT operations, managing a team, maintaining enterprise networks and systems, ensuring security compliance, and supporting cloud infrastructure in a hybrid work environment.
Key Responsibilities
Supervise and mentor the Systems Administration team to ensure high performance and professional growth
Oversee the implementation, support, and maintenance of core IT platforms including networks, telephony, and security systems
Manage IT projects and initiatives related to systems administration
Ensure the security, monitoring, and proper functioning of corporate networks, telephony, alarm, and security camera systems
Maintain and update operating systems, firmware, and software across Windows and Mac environments
Evaluate and improve cloud infrastructure management, particularly within Microsoft Azure
Troubleshoot and resolve complex technical issues, escalating when necessary
Support vendor relationships, procurement, and budget planning for IT operations
Develop and maintain technical documentation, processes, and procedures
Partner with IT security teams to ensure compliance with security standards and protocols
Manage backup and disaster recovery processes, including testing and documentation
Identify opportunities for automation and process improvements in system administration workflows
Provide regular updates on system performance, projects, and issues to IT leadership
Requirements
Bachelor's degree required in Information Technology, Computer Science, or related field.
7 years of progressive experience in IT systems administration with 2 years of supervisory experience.
Demonstrated experience implementing, maintaining, and supporting enterprise networks and infrastructure.
Experience configuring a variety of software platforms and enterprise-level systems.
Demonstrated experience leading systems administration projects and coordinating work across technical teams.
Experience managing vendor relationships and supporting technology procurement activities.
Experience with business continuity planning and data recovery and protection practices.
Advanced knowledge of Windows and macOS environments, including system configuration, patching, and troubleshooting.
Experience with systems such as Datto RMM, Intune, Slack, Zoom, Tableau, and MS Azure.
Functional understanding of IT security protocols and compliance requirements, including SOC 2 and NIST standards.
Excellent troubleshooting, interpersonal communication, and technical documentation skills.
Experience developing and reporting IT operational metrics and dashboards.
Ability to work independently while collaborating within a team-based environment.
Demonstrated ability to support and guide team members while maintaining accountability for outcomes.
Benefits & Perks
Salary range of 122,600 - 159,400 USD, with a target compensation of 122,600 - 140,000 USD based on experience and qualifications
Work schedule: 100% onsite at Downtown Orange, California
Work environment perks: supportive and energetic culture, hybrid workforce support, remote work options within certain locations
Benefits: medical, dental, and vision insurance; pre-tax contribution plans; Employee Stock Ownership Plan (ESOP); generous retirement package
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