At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities.
Key Responsibilities
Execute assigned program workflows (e.g., claim intake, completeness review, eligibility verification within guidelines) to support service levels and processing timelines.
Review, validate, and process applications and claims in accordance with program rules, eligibility criteria, and SOPs.
Escalate non-routine issues, complaints, or exceptions to the Project Manager as appropriate.
Maintain accurate records and documentation, in alignment with program guidelines and compliance requirements, in program systems, databases, or CRMs.
Review work for accuracy and completeness before submission and flag issues to the Project Manager.
Execute data validation and quality assurance activities for assigned workflows using defined checklists and processes.
Track and report discrepancies to support consistency and reduce rework.
Apply and update established processes and documentation to support accuracy and consistency.
Maintain detailed documentation to support audits, reporting, and program transparency.
Requirements
A high school degree with a minimum of 2 years of relevant experience; or a bachelor's degree in project management or related field.
Strong written and verbal communication skills, with the ability to answer stakeholder and program participant inquiries received over email or calls concisely, courteously, and professionally.
Working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint).
Strong organizational skills and attention to detail, with the ability to identify issues and escalate when needed.
Demonstrated ability to independently manage multiple tasks and deadlines and respond to internal communication from peers and managers promptly.
A cover letter will be required explaining your interest in the company and the role (the use of AI is prohibited in the drafting).
The salary range for this role is $60,000–$70,000/annually with a target compensation of $60,000 - $66,500/annually based on experience and qualifications.
Ready to Apply?
Join Energy Solutions and make an impact in renewable energy