Senior PM / Transition Management Office Lead (health insurance), JR268

• Own and drive end-to-end transition governance across all phases • Manage transition plans, risks, dependencies, and deliverables • Ensure quality gate compliance and execution discipline • Lead stakeholder communication and executive reporting • Manage risks, issues, and escalations proactively • Oversee knowledge transfer, documentation, and operational readinessEnsure adherence to governance processes and sign-offs • Support go-live, hypercare, and transition to steady-state

• 5-6+ years of experience in IT project management • Strong ITIL expertise with solid experience in Application Management Services (AMS) • Proven experience in managing stable production environments through effective governance of managed service vendors • Demonstrated ability to ensure service reliability, efficient incident resolution, and continuous improvement within a vendor-driven support model • Strong project/program management skills with a track record of successful delivery • High attention to detail with a structured, process-driven approach • Excellent communication and stakeholder management skills • Proven ability to manage complex vendor transitions and multi-party environments • Strong business acumen, with the ability to quickly grasp and retain complex concepts • Persistent, accountable, and results-oriented, with strong follow-through • Fluent English

• Close cooperation with a customer • Challenging tasks • Competence development • Team of professionals • Dynamic environment with low level of bureaucracy