Job Description
ELEKS is looking for a Digital Product Delivery Service Lead in Poland, Croatia, Ukraine
Key Responsibilities
- Own the architecture of service offerings, including scope boundaries, standard team compositions, and deliverables
- Define commercial and pricing models and determine where Fixed Price, T&M, SLA-based, subscription, and risk-share approaches should apply
- Drive the go-to-market strategy, including value proposition, differentiators, pitch narrative, case studies, and sales enablement
- Review and approve solution structures for service-based proposals during pre-sales
- Develop delivery playbooks, estimation templates, onboarding approaches, and quality standards
- Drive adoption of the offering across engineering and delivery organizations
- Track and improve offering performance through win rate, margin by commercial model, adoption, and asset reuse
- Partner with Sales, Marketing, Engineering, and Delivery leadership to continuously evolve and scale the offering
Requirements
- Proven experience creating and launching a service offering or commercial model from the ground up, with demonstrable impact on signed deals
- Experience building both the commercial/pricing and go-to-market sides of a service offering
- Strong commercial expertise across Fixed Price, T&M, capped T&M, SLA-based, risk-share, subscription, and outcome-based models
- Proven track record of driving adoption of new delivery or commercial models across engineering organizations
- Experience defining offering scope, standard team compositions, deliverables, and delivery models
- Strong understanding of pricing, margins, risk-sharing, and commercial contract structures
- Experience supporting pre-sales and reviewing solution structures for service-based proposals
- Background in IT services or consulting, preferably within organizations of 1,000–10,000 headcount
- Willingness and ability to travel internationally for business purposes
- Fluent English and confidence communicating with client executives
Ready to Apply?
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