Senior Solutions Architect (USA)

• Partner with prospective and existing customers to understand business goals, operational workflows, technical constraints, and success criteria. • Architect scalable solutions that align customer needs with DroneDeploy product capabilities, implementation requirements, and long-term value. • Lead technical discovery, solution scoping, demonstrations, proof of concepts, and validation activities for complex customer opportunities. • Support deployments and implementations, including configuration, integration planning, training, troubleshooting, and optimization. • Act as the primary technical advisor in customer-facing engagements, clearly communicating risks, tradeoffs, recommendations, and next steps to technical and non-technical stakeholders. • Guide customers through hardware, connectivity, and interoperability considerations across robotics, docks, sensors, infrastructure, and software systems. • Partner with Product and Engineering to define, test, and improve emerging workflows across robotics, walkthrough AI, automation, and related reality capture use cases. • Bring structured field feedback into roadmap and product improvement discussions to improve adoption, reliability, and solution quality. • Develop playbooks, documentation, demos, and enablement assets that improve repeatability and scale across the Solutions team. • Support technical responses for proposals, RFPs, business cases, and executive-facing customer presentations. • Identify opportunities to streamline workflows and reduce operational friction through tooling, automation, and process improvements. • Mentor internal teammates on solution design, deployment practices, and field learnings.

• 8+ years experience in solutions architecture, solutions engineering, systems engineering, technical consulting, or a similar customer-facing technical role • Background in ground robotics, quadrupeds, mobile robots, or embodied AI systems. • Proficiency with Python, ROS, or similar tools used in robotics and automation integration. • Knowledge of connectivity, infrastructure, networking, power systems, hardware/software interoperability, or operational field workflows. • Demonstrated ability working with complex software platforms and integrated hardware/software systems in real-world environments. • Proven history of leading technical discovery, solution validation, proof of concepts, and customer deployments across pre-sales and post-sales motions. • Strong project and program coordination skills, including managing multiple workstreams, dependencies, risks, and timelines. • Success working cross-functionally with go-to-market teams, Product, Engineering, and Customer Success. • Demonstrated ability in technical deployments, implementations, or field-based solution delivery. • Background in construction, industrial operations, or large-scale infrastructure projects is a plus. • Bachelor’s degree in Engineering, Computer Science, a related technical field, or equivalent practical experience.

• Impact: Help shape how robotics, AI, and reality capture are deployed in the physical world across construction, industrial, and emerging automation use cases. • Scope: Own technically complex customer programs from discovery through deployment and long-term adoption, with visibility across the full customer lifecycle. • Innovation: Work at the intersection of software, hardware, connectivity, automation, and AI as DroneDeploy expands embodied AI and advanced field workflows. • Influence: Partner closely with Sales, Customer Success, Product, and Engineering, and turn field insight into roadmap improvements, product feedback, and scalable best practices. • Growth: Build expertise across emerging products and mentor others on solution design, deployment strategy, and technical enablement, with upward and lateral growth. • Culture: Join a collaborative Solutions organization that values curiosity, technical depth, customer empathy, and practical execution across both pre-sales and post-sales work.