Senior Solutions Architect (USA)
DroneDeployOakland, Canada
Full Time
Posted June 13, 2026
$120k - $179k· Est.
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Job Description
DroneDeploy powers field teams with robotics and AI.
Key Responsibilities
- Partner with prospective and existing customers to understand business goals, operational workflows, technical constraints, and success criteria.
- Architect scalable solutions that align customer needs with DroneDeploy product capabilities, implementation requirements, and long-term value.
- Lead technical discovery, solution scoping, demonstrations, proof of concepts, and validation activities for complex customer opportunities.
- Support deployments and implementations, including configuration, integration planning, training, troubleshooting, and optimization.
- Act as the primary technical advisor in customer-facing engagements, clearly communicating risks, tradeoffs, recommendations, and next steps to technical and non-technical stakeholders.
- Guide customers through hardware, connectivity, and interoperability considerations across robotics, docks, sensors, infrastructure, and software systems.
- Partner with Product and Engineering to define, test, and improve emerging workflows across robotics, walkthrough AI, automation, and related reality capture use cases.
- Bring structured field feedback into roadmap and product improvement discussions to improve adoption, reliability, and solution quality.
- Develop playbooks, documentation, demos, and enablement assets that improve repeatability and scale across the Solutions team.
- Support technical responses for proposals, RFPs, business cases, and executive-facing customer presentations.
- Identify opportunities to streamline workflows and reduce operational friction through tooling, automation, and process improvements.
- Mentor internal teammates on solution design, deployment practices, and field learnings.
Requirements
- 8+ years experience in solutions architecture, solutions engineering, systems engineering, technical consulting, or a similar customer-facing technical role
- Background in ground robotics, quadrupeds, mobile robots, or embodied AI systems.
- Proficiency with Python, ROS, or similar tools used in robotics and automation integration.
- Knowledge of connectivity, infrastructure, networking, power systems, hardware/software interoperability, or operational field workflows.
- Demonstrated ability working with complex software platforms and integrated hardware/software systems in real-world environments.
- Proven history of leading technical discovery, solution validation, proof of concepts, and customer deployments across pre-sales and post-sales motions.
- Strong project and program coordination skills, including managing multiple workstreams, dependencies, risks, and timelines.
- Success working cross-functionally with go-to-market teams, Product, Engineering, and Customer Success.
- Demonstrated ability in technical deployments, implementations, or field-based solution delivery.
- Background in construction, industrial operations, or large-scale infrastructure projects is a plus.
- Bachelor’s degree in Engineering, Computer Science, a related technical field, or equivalent practical experience.
Benefits & Perks
- Impact: Help shape how robotics, AI, and reality capture are deployed in the physical world across construction, industrial, and emerging automation use cases.
- Scope: Own technically complex customer programs from discovery through deployment and long-term adoption, with visibility across the full customer lifecycle.
- Innovation: Work at the intersection of software, hardware, connectivity, automation, and AI as DroneDeploy expands embodied AI and advanced field workflows.
- Influence: Partner closely with Sales, Customer Success, Product, and Engineering, and turn field insight into roadmap improvements, product feedback, and scalable best practices.
- Growth: Build expertise across emerging products and mentor others on solution design, deployment strategy, and technical enablement, with upward and lateral growth.
- Culture: Join a collaborative Solutions organization that values curiosity, technical depth, customer empathy, and practical execution across both pre-sales and post-sales work.
Ready to Apply?
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