Technician I

Digital Realty

CHESSINGTON, United Kingdom

Full Time

Posted September 11, 2026

£27k - £29k· Est.

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Listing evidence and provenance

Source: Oracle Cloud HCM View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Not Specified
Pay provenance: Estimated benchmark; not employer-provided

Job Description

The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision.

Key Responsibilities

The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to maintain cleanliness and safety within the data center.
Adhere to company safety policies, operational efficiency, and core values.
Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests.
Assist with technical projects and support activities, including equipment setup, deinstallation, and documentation.
Ensure compliance with company policies and regulations, including customer request reporting and administration.
Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives.
Assist with special projects or assignments as directed by the Lead Technician or Supervisor.
Participate in the continuous (24x7) Call Out team.
Engage in training and development opportunities.
Provide observations and suggestions for improving data center effectiveness and efficiency.