Showroom Keyholder - Toronto
Diamond FoundryToronto, Canada
Full Time
Posted July 24, 2025
CA$26 - CA$34/hr
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Job Description
VRAI is one of the fastest-growing digital-first direct-to-consumer brands.
Key Responsibilities
- Lead by example in selling VRAI’s bridal and fine jewelry collections, meeting and exceeding personal and team goals while empowering the team and driving success.
- Lead efforts to provide a superior customer experience, ensuring customers receive personalized attention throughout their journey.
- Open and close the showroom, ensuring completion of all operational tasks, and adhering to company policies.
- Participate in stretch projects that support business growth, preparing for future advancement opportunities.
- Work closely with the showroom and virtual sales teams on clienteling, custom design projects, and team development initiatives.
Requirements
- Sales Excellence: Proven ability to close sales in a high-volume e-commerce or retail environment; a mandatory history of selling diamonds is required.
- Industry Expertise: Strong background in jewelry; candidates who are Certified Gemologists from a reputable institution are highly preferred.
- Professional Skills: Must be independent, motivated, and well-organized with exceptional writing and interpersonal communication skills.
- Personal Attributes: Seeking a compassionate, positive, and patient "people-person" who is also highly technologically savvy.
- Schedule Requirements: Full commitment to a non-traditional schedule is required; you must be available to work every Saturday and Sunday.
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