The Site Reliability Engineer (SRE) helps ensure CRA’s critical business services are reliable, scalable, and performant across on-premises and cloud environments.
Key Responsibilities
Hands-on System Engineering experience with core enterprise infrastructure platforms and services, including Windows Server, VMware vSphere, VMware Site Recovery Manager (SRM), SAN technologies, and the Rubrik ecosystem, with the ability to understand dependencies, recovery workflows, and failure modes across on-premises and cloud environments
Service Ownership & Reliability Targets: Partner with service owners to define and maintain service level indicators (SLIs) and service level objectives (SLOs) for availability, latency, and performance; track error budgets and reliability risk.
Observability: Implement and continuously improve monitoring, logging, alerting, and dashboards to provide actionable, symptom-based signals and reduce mean time to detect/respond (MTTD/MTTR).
Blameless Postmortems & Continuous Improvement: Facilitate post-incident reviews, identify root causes and contributing factors, and drive remediation items to completion; standardize learnings into runbooks and operational practices.
DR Testing Program Build-Out: Design and launch a scalable DR testing program (scope, test types, cadence, success criteria, and evidence capture) in partnership with application, infrastructure, and security teams; maintain runbooks and lead regular tabletop and technical recovery exercises to validate RTO/RPO assumptions and improve recoverability.
DR Readiness: Contribute to reliability architecture and disaster recovery readiness for key services, including dependency mapping, recovery testing inputs, and validation of recovery procedures.
Cross-Functional Collaboration: Work day-to-day with infrastructure, network, cloud, security, and application teams to improve operational excellence, reliability culture, and shared ownership of production outcomes.
Benefits & Perks
CRA’s robust skills development programs , including a commitment to offering 100 hours of training annually through formal and informal programs, encourage you to thrive as an individual and team member. Beginning with research and analysis skill building, training continues with technical training, presentation skills, internal seminars, and career mentoring and performance coaching from an assigned senior colleague. Additional leadership and collaboration opportunities exist through internal firm development activities.
We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.
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