Product Lead - Front Office - (CX, Sales, Service Marketing, Commerce)

You will build and lead a team of product managers that work directly with both customers, account teams and their counterparts in Product and Engineering on using Celonis to seize opportunities in the Front Office Domain. Your focus will be on productizing valuable and scalable use cases and thereby impact and shape the future of Process Intelligence in the Front Office. Take this chance to rethink the way companies run their customer facing processes and help our customers to accelerate their value realization with Celonis.

• 8+ years of experience in operational Front Office functions (Sales, Service Marketing, Commerce), Solution Engineering, Enterprise CX Software, CX Analyst or comparable roles
• Deep understanding of Front Office Solutions such as Customer Relationship Management (CRM), Sales and Service Automation Software, Marketing and Commerce Platforms, Communication Software Systems or Customer Experience Platforms
• Comprehensive knowledge of CX market and industry trends
• Strong expertise in product development and go-to-market strategies with a track record in developing and launching successful products
• Demonstrated experience in product marketing, messaging, and positioning
• Proven ability to lead and manage high-performing teams
• Outstanding stakeholder management skills across organizational functions
• Excellent verbal and written communication abilities
• Fluent in English (German language is a plus)